If you are a First Citizens customer and already have enrolled to an Internet Banking Guide account, follow the steps in order to lear how to successfuly login into your account.
How to Login
1- Go to the bank’s webpage and find the login area located on the left upper side of the page
2- Enter your customer ID and click on “LOG IN”. Then you’ll be required to enter your password. After that you’ll be logged in and will be able to use all online financial features offered by First Citizens.
If you forgot your ID or password, all you have to do is click in the link right below the Customer ID blank (located in the login space).
How to Enroll
If you are a client but still have not set up your Internet Banking Guide account, it’s easy to do it.
In the First Citizens login area (as shown in the image above) click on the link that says ” Enroll in Personal Internet Banking Guide”.
You’ll be directed to another page (image above) that will show you the required information you must have in order to enroll.
After reading it click on “Enroll Now”.
Start identifying yourself entering the required personal/banking information. Fill in the blanks and click on “Continue”. After filling in, you’ll must create an User ID and password. That’s the last step, you’re finally set and able to use all financial services offered by First Citizens.
If you have any doubt or problem contact their customer service.